Austin Energy

Company Overview

Austin Energy’s vision is “To drive customer value in energy services with innovative technology and environmental leadership.”  With more than 470,000 customers and $1.3 Billion in revenues, we’re working to achieve our vision while balancing community values and priorities with affordability and competitiveness to continue offering an exceptional level of service.  Austin Energy’s strong economic and demographic characteristics, competitive retail rates, diverse power supply mix, high liquidity and history of solid operation earned the utility consistent investment-grade ratings.

Austin Energy operates as a vertically integrated electric utility within the Electric Reliability Council of Texas (ERCOT) market.  Our diverse power generation portfolio includes nuclear, coal, natural gas, biomass, wind and solar.  Austin Energy is pursuing a goal of 65 percent renewable energy by 2027.  To further support our environmental goals, Austin Energy’s Customer Energy Solutions organization develops and manages all customer-facing sustainable energy solutions – including award winning demand side management and solar programs, subscription based renewable offerings, globally recognized green building programs and commercial key account service.  Additionally, the organization provides business intelligence services to Austin Energy and other City departments.

As a commitment to quality for our customers, Austin Energy was the first ISO 9001-certified electric utility in the United States.  Austin Energy operates over 623 miles of transmission line, 75 substations, more than 11,000 miles of distribution line and a significant underground downtown network. Our reliability ranks among the best in the industry.  Our Grid Modernization initiative is developing an innovative two-way grid utilizing customer and company infrastructure to deliver superior reliability and customer experience.

Our Customer Care operation is working to deliver new heights in customer satisfaction through increased collaboration, varied and high quality services, programs, and delivery methods with competitive pricing while continuing to climb the JD Powers survey.  Austin Energy operates the Utility Contact Center for all City of Austin utilities as well as the 311 Call Center for the City of Austin.  Known for our compassionate care of our customers, Austin Energy works closely with our population to ensure affordable service.

Austin Energy serves the vibrant and dynamic Austin metropolitan area.  As a part of the City of Austin, we were #9 on Forbes’ list of “America’s Best Employers” in 2017.  As the Capital of Texas, our City prides itself on quality of life, our strong economy and as hub for education, business, health and sustainability.  

This company has 12 jobs posted

IT Systems Consultant (Enterprise Applications)
Austin Energy - Austin, Texas, United States
Position Information Posting Title IT Systems Consultant (Enterprise Applications) Job...
Utility Account Specialist (Temporary)
Austin Energy - Austin, Texas, United States
Position Information Posting Title Utility Account Specialist (Temporary) Job...
IT Manager (IT Planning & Compliance)
Austin Energy - Austin, Texas, United States
Position Information Posting Title IT Manager (IT Planning & Compliance) Job...
Power Control System Technician II (SCADA)
Austin Energy - Austin, Texas, United States
Position Information Posting Title Power Control System Technician II (SCADA) Job...
Conservation Program Specialist- Energy Efficiency Services
Austin Energy - Austin, Texas, United States
Position Information Posting Title Conservation Program Specialist- Energy Efficiency Services ...
Administrative Specialist
Austin Energy - Austin, Texas, United States
Position Information Posting Title Administrative Specialist Job Requisition Number ...
Customer Service Supervisor (Commercial Contact Center)
Austin Energy - Austin, Texas, United States
Position Information Posting Title Customer Service Supervisor (Commercial Contact Center) ...
Customer Service Representative Senior
Austin Energy - Austin, Texas, United States
Position Information Posting Title Customer Service Representative Senior Job...
Maintenance Worker III (Department Only)
Austin Energy - Austin, Texas, United States
Position Information Posting Title Maintenance Worker III (Department Only) Job...
Power System Engineer or Power System Engineer Senior (Distributed Energy Resources)
Austin Energy - Austin, Texas, United States
Position Information Posting Title Power System Engineer or Power System Engineer Senior (Distributed...
IT Application Analyst Senior (Energy Efficiency Services)
Austin Energy - Austin, Texas, United States
Position Information Posting Title IT Application Analyst Senior (Energy Efficiency Services) ...
IT Business Systems Analyst (Distributed Energy Resources)
Austin Energy - Austin, Texas, United States
Position Information Posting Title IT Business Systems Analyst (Distributed Energy Resources) ...