Austin Energy

Company Overview

Austin Energy’s vision is “To drive customer value in energy services with innovative technology and environmental leadership.”  With more than 470,000 customers and $1.3 Billion in revenues, we’re working to achieve our vision while balancing community values and priorities with affordability and competitiveness to continue offering an exceptional level of service.  Austin Energy’s strong economic and demographic characteristics, competitive retail rates, diverse power supply mix, high liquidity and history of solid operation earned the utility consistent investment-grade ratings.

Austin Energy operates as a vertically integrated electric utility within the Electric Reliability Council of Texas (ERCOT) market.  Our diverse power generation portfolio includes nuclear, coal, natural gas, biomass, wind and solar.  Austin Energy is pursuing a goal of 65 percent renewable energy by 2027.  To further support our environmental goals, Austin Energy’s Customer Energy Solutions organization develops and manages all customer-facing sustainable energy solutions – including award winning demand side management and solar programs, subscription based renewable offerings, globally recognized green building programs and commercial key account service.  Additionally, the organization provides business intelligence services to Austin Energy and other City departments.

As a commitment to quality for our customers, Austin Energy was the first ISO 9001-certified electric utility in the United States.  Austin Energy operates over 623 miles of transmission line, 75 substations, more than 11,000 miles of distribution line and a significant underground downtown network. Our reliability ranks among the best in the industry.  Our Grid Modernization initiative is developing an innovative two-way grid utilizing customer and company infrastructure to deliver superior reliability and customer experience.

Our Customer Care operation is working to deliver new heights in customer satisfaction through increased collaboration, varied and high quality services, programs, and delivery methods with competitive pricing while continuing to climb the JD Powers survey.  Austin Energy operates the Utility Contact Center for all City of Austin utilities as well as the 311 Call Center for the City of Austin.  Known for our compassionate care of our customers, Austin Energy works closely with our population to ensure affordable service.

Austin Energy serves the vibrant and dynamic Austin metropolitan area.  As a part of the City of Austin, we were #9 on Forbes’ list of “America’s Best Employers” in 2017.  As the Capital of Texas, our City prides itself on quality of life, our strong economy and as hub for education, business, health and sustainability.  

This company has 5 jobs posted

Utility Account Specialist (Short Term Temporary)
Austin Energy - Austin, Texas, United States
Posting Title Utility Account Specialist (Short Term Temporary) Job Requisition Number AE501617 Position...
IT Project Manager
Austin Energy - Austin, Texas, United States
Posting Title IT Project Manager Job Requisition Number AE501618 Position Number ...
Environmental Conservation Program Manager
Austin Energy - Austin, Texas, United States
Posting Title Environmental Conservation Program Manager Job Requisition Number AE501616 Position Number ...
Austin Energy - Austin, Texas, United States
Posting Title Surveyor Job Requisition Number AE501598 Position Number 112621 ...
Environmental Policy Program Manager
Austin Energy - Austin, Texas, United States
Posting Title Environmental Policy Program Manager Job Requisition Number AE501612 Position Number ...