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Energy United EMC logo
Company Name:
Approximate Salary:
Not Specified
Statesville, North Carolina
United States
Analyst - Information Technology
Position type:
Full Time
Experience level:
5+ years
Education level:
Bachelor's Degree

Application Developer Analyst

 Reports To: Manager of Applications Systems 

Performance Factors % Level : 

  • Safety 9%
  • Teamwork 10%
  • Communication 14%
  • Member Focus 9%
  • Initiative and Problem Solving 14%
  • Accountability/Stewardship 14% 


Development/Learning Curve: 18 - 24 months 

Responsible for: 

The Application Developer Analyst is a member of the Information Technology (IT) Department. The primary role of this position is to develop, test, implement, recommend, and maintain the Company’s Information System. Additionally, the Application Developer Analyst will gather business requirements, develop to the requirements, document use of the application, and work with the Application Systems Analyst on implementing new company processes that will provide process improvements and company efficiencies. 

Broad Scope 

IT Objectives and Responsibilities: 

  • Provide direction and recommendations on appropriate computer-oriented system solutions and design.
  • Provide application support to the end-users, ensuring that processes are identified, efficient and are being used. Identify and resolve training needs that may exist.
  • Manage the development and implementation of the EnergyUnited software applications – including testing, process re-engineering, training, documenting, and maintaining systems.
  • Define projects schedules – track and present progress according to the defined schedule.
  • Serve as the liaison between vendors and end user departments to resolve software issues that may arise.
  • Identify and communicate hardware requirements to the network group.
  • Develop test scenarios and work with the database administrator to provide an environment where proper testing may take place.
  • Testing of needed upgrades and patches, and installation into production after testing.
  • Develop applications or program interfaces with an Oracle/Unix/Linux/Windows environment.
  • Keep abreast of vendor software direction, software enhancements and requirements. Ensure the company is in compliance with release requirements.
  • Direct and promote an end-user computing environment and support systems, which extends computing capabilities directly to the end-user in terms of software tools, computer hardware, development/maintenance guidelines, training and consulting.
  • Writes manuals for users that describe installation and operating procedures.
  • Supply end users with information and accurate reports to operate the business.
  • Review security issues with the other IT staff (and inform the Manager of Applications Systems) to ensure data integrity and accuracy.
  • Strictly enforce all copyright laws as they regard to copying, distribution, and use of software as stated in software license and EU Electronic media policies.
  • Keep current with technology trends and maintain skill set to implement new technology.
  • Observes all safety rules and regulations adopted by the Cooperative.
  • Observes all work rules adopted by the Cooperative.
  • Works with representatives of various departments in assessing departmental needs, accessing and evaluating new IT projects, and re-engineering system processes.
  • Works with application vendors to prioritize and resolve software issues. 

Application and System Responsibilities: 

  • Provide control and accuracy of application reports and processes to ensure the financial objectives of the cooperative.
  • Maintain current and appropriate data files on all EnergyUnited applications that fall under the IT umbrella.
  • Work with the Application Systems Analyst and end users with the implementation of new processes and procedures within the department.
  • Maintain and enhance efficiencies within departments by providing additional software capabilities.
  • Assist in the preparation of reports and other computer output for departmental distribution.
  • Review nightly processes and resolve issues that may arise.
  • Schedule and run special request jobs as required.
  • Attend conferences and training as requested by the Manager of Applications Systems.

Direct reports: none 

Internal Relationships: Shall maintain internal relationships necessary to achieving the above departmental results. 

External Contacts: Must maintain relationship with vendors to ensure that software issues are resolved, future software direction is identified and supported environments are kept up to date. Shall maintain necessary job related external contacts to assure satisfactory results. 

Authority: The Application Developer Analyst is authorized to take any actions necessary to carry out the responsibilities delegated to him/her so long as such action does not deviate from established corporate policies and is conducted with sound business judgment. The exceptions to this authority are limited by the discretion by the Manager of Applications Systems. 

Position Specifications for: 


EDUCATION – Must have a Bachelor’s Degree in Information Technology or related experience. Education may be substituted with additional experience. 

EXPERIENCE- Must have five years’ experience in IT with 1 year experience acting as an applications developer analyst. Additional experience with Oracle, Actuate, Cayenta, MS Access, Excel spreadsheets, other third party reporting tools. 

KNOWLEDGE- Should possess knowledge in utility billing applications, general accounting, meter reading, general math, and application management. Must have working knowledge of relational databases and client-server concepts, preferably with Oracle. Working knowledge of applications including Customer Information Systems – preferably Cayenta, Outage Management Systems, GIS Systems, IVR Systems, Financial Systems, AMI, and HRIS. 

ATTITUDE - Must have a positive, open mind and considerate attitude toward the responsibilities of the position. Must be a self-starter. Must have an attitude of neatness, orderliness and accuracy toward the job. Must possess a very conscientious attitude toward systems and data management. 

PERSONAL CHARACTERISTICS- Must be of high moral integrity, pleasing personality and possess good personal habits. Must be in good physical shape and mental health. Must be neatly groomed and dressed. Must be able to project a good public image. Must possess characteristic of confidentiality. 

ABILITIES AND SKILLS - Must have ability to implement project plans, make sound decisions from observations and carry out instructions. Must possess superior mathematical abilities. Must be able to work under pressure and meet deadlines; as well as, work in harmony with many different personality types. Must be able to work with very little supervision and be proactive in responsibilities. Must possess a strong ability to communicate in both verbal and written form. 

WORKING CONDITIONS - Normal working conditions and hours of 8:00 a.m. until 5:00 p.m. Some irregular working hours may be required. The duties of this position are primarily performed in an office environment or computer room with travel required as necessary to the position. Must be available for work during adverse weather conditions. 

WORK REQUIREMENTS – Must possess and maintain a valid North Carolina driver’s license with good driving record. All employees assigned to headquarters or non-direct operational positions must make their domicile within one of the nineteen counties served by the Cooperative. 

SAFETY - Performs all assignments safely assuring compliance with all Safety related rules, regulations and policies. 

EXEMPT STATUS – This position is exempt as defined by the Fair Labor Standards Act as amended. 

NON-DISCRIMINATION - EnergyUnited Electric Membership Corporation is an Equal Opportunity Employer. This position shall be filled on the basis of qualification and ability to perform the essential functions of the job and without regard to race, religion, sex, age, national origin, disability, veteran status or any other basis prohibited by law.

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