Associate Enterprise Tech Developer (Entry)
PurposeTo provide technical support and analysis in a broad range of information technology areas including the planning, design, development, installation, operation, and enhancement of the SMUD’s enterprise applications to ensure a state-of-the-art, stable, accurate, and reliable computing environment that meets the needs of the organization.
This requisition will create an eligibility list that may be used to fill future full-time and limited-term vacancies.
This is a Civil Service job with a salary range of : $69,571- $92,112
Desirable QualificationsBA/BS degree from an accredited college or university majoring in Computer Science, MIS, or related field or 5 year's equivalent experience.
Certification in IT, or related field. Experience in the following technologies and platforms: SoftwareAG webMethods and integration cloud, Sitecore, .NET MVC, Xamarin and native mobile apps.
High School diploma or equivalency
Typically 1-3 years experience as a technical analyst in the area of day-to-day design, development, implementation, and maintenance of enterprise applications
Methods and techniques for planning, organizing, and controlling work activities; Methods and techniques for report preparation and writing; Enterprise application system performance; Concepts and principles related to change management and reengineering principles; Industry trends related to business and information technology; Principles of systems analysis, design, development, and management; Concepts and methods for development in enterprise applications; Techniques related to transformation rules and data mapping specifications; Concepts and methods for document imaging and data archiving; Concepts and methods for workflow; Standard operating procedures for modern office equipment including a computer and applicable software.
Compile and prepare technical, statistical, and/or analytical reports; Assist in analyzing complex issues and develop/implement resolution alternatives; Analyze procedures/systems and develop operational improvements; assist in implementation; Participate in preparing a business case to with the relative costs and benefits of a potential action; Participate in configuring enterprise software and/or provide programming/development support; Express ideas/facts clearly and concisely to individuals or groups, taking into account the audience and nature of the information; Read and interpret plans, diagrams, and specifications; Participate to solve interface, conversion, and programming issues while considering economic and system limitations; Prioritize own work assignments to meet expected timeframe; Use of development tools and languages; Communicate effectively orally and in writing internally/externally; Establish and maintain effective internal/external working relationships and work effectively in diverse teams; Demonstrate honesty, integrity and respect for others, a willingness to be flexible and open to change, and exhibit personal responsibility for safety.
Major Duties & ResponsibilitiesThis classification is comprised of two levels: Level "E" is the entry-level where incumbents are provided formal training and/or certification for progression to the journey-level of the classification. The incumbent is promoted/progressed to the journey level "J" upon successful completion of all training and/or certification requirements for the classification. Incumbents hired at the entry-level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and/or certification program. If an employee is unsuccessful with progressing to the journey-level they will return to last class held or separate from SMUD.
Enterprise Systems Design
Plan, analyze, design, develop, implement, and maintain enterprise applications by utilizing other development support tools for the SMUD’s interfaces, data conversions, custom transactions, forms and reports
Develop detailed designs, defining user requirements
Participate in workflow process design, development, testing, administration and maintenance.
Documenting business processes and transaction steps
Address integration and interface issues between enterprise applications and non-enterprise applications.
Develop customizations for enterprise application transactions and user exits
Develop testing criteria/scenarios and conducting testing and debugging (utilizing enterprise application debugging tools)
Planning implementation strategies
Provide technical documentation on custom transactions, interfaces, forms, reports, workflow, document imaging and other enterprise application objects
Support and administration of document imaging and data archiving needs
Communicating technical information and offer guidance to staff and/or end-user community
Enterprise Applications: Reliability and Productivity
Analyze the need for modifications and enhancements to existing enterprise application(s) and/or infrastructure by evaluating the effectiveness of the current modules
Performing needs, feasibility, and gap analysis
Identify needed changes and enhancements
Perform workflow and process analysis
Identify impacts to business processes
Revise user and system requirements
Prepare change notices
Develop testing criteria and conduct testing
Provide technical consultation and solutions
Enterprise Applications: Optimization
Technical support for overall effectiveness of the use of enterprise application systems by end-users
Support functional analysts in developing training information
Provide information to functional analysts on the use of programs and procedures
Troubleshoot user and technical obstacles
Provide technical consultation and solutions
Troubleshoot system problems
Establish training needs
Develop training materials
Conduct classroom and on-the-job training on the use of programs and procedures
Plan, coordinate, prioritize, monitor, guide, and review/conduct work activities associated with department internal/external projects, in accordance with established task objectives and schedule, as outlined in the project plan/contract
Plan, coordinate, prioritize, monitor, and guide work activities with work-unit employees to meet established task objectives and deadlines
Communicate with team members and incorporate their input to processes and techniques
Provide staff training
Promote staff safety and a safe work environment
Assist in selecting and orienting new personnel
Evaluate work performance results
Participate as team member in accomplishing objectives
Assist in administering the department budget by planning, monitoring, and revising schedules, work plans, expenditures, and assignments
Refer problems to supervision/management where solutions are not readily achievable
Perform or assist in the preparation of procurement or bid documents; the evaluation of proposals; and the recommendation of awards to contractors or vendors.
Performs related duties as required.