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Company Name:
Approximate Salary:
Not Specified
Location:
Denver, Colorado
Country:
United States
Industry:
Operations - Plant Operations
Position type:
Experience level:
2 - 5 years
Education level:

Billing Specialist Job

Location(s): CO - Denver

 

Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow?  A professional position at Xcel Energy could be just what you’re looking for.

 

 

Position Summary
Perform transactions to resolve billing issues in accordance with established policies and procedures. Coordinate and complete pending work queues, budget billing and other program maintenance, non-energy billing, problem investigations, high/low consumption and bill validation and meter sets and exchanges. Estimate demand and consumption for faulty and switched meters, review unbilled load points, take corrective action, and establish sales tax exemptions. Identify process improvement opportunities and recommend solutions to billing issues. Establish and document workflow. Train and mentor other employees, as well as provide quality assurance reviews.


Essential Responsibilities

  • Conduct reviews of billing exceptions. Initiate field action and make appropriate adjustments as needed. Perform quality assurance reviews. Assure that all information is complete and accurate.
  • Set up, bill, maintain, & validate non-energy accounts & sales tax exemptions. Audit accounts when appropriate, validate reads, coordinate equip.
  • Conduct transactions to complete meter sets and exchanges, estimate consumption for faulty, switched, and unread meters
  • Other duties as assigned including special projects.

 

Minimum Requirements

  • Post high school education or equivalent required
  • 5 years experience in Utility Billing or related function (accounting, rates, customer service)
  • Proficient Tariff Knowledge
  • Strong written and verbal communication skills
  • Proficient in the use of Microsoft Office suite
  • Strong analytical or accounting based work history
  • Knowledge of Xcel Energy computer-based systems


Preferred

  • Additional education in Business or related field
  • Technical depth in systems and analysis

 

 

 

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As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.
     

 

Posting Notes:  CO - Denver || CO - Denver || United States (US) || Customer And Innovation || 66670:Billing Operations South || Full-Time || Non-Bargaining ||
 

Requisition Number: 19582

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at recruiting@xcelenergy.com

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