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ERCOT - Electric Reliability Council of Texas logo
Company Name:
Approximate Salary:
Not Specified
Location:
Taylor, Texas
Country:
United States
Industry:
Information Technology - Other
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Citrix Administrator, Sr

Are you an ERCOT Employee? If so please log in to Workday to apply.

JOB SUMMARY

Designs the end-user computing experience to ensure a high-quality client computing environment. Deploys, maintains, monitors and supports the assigned environment related activities of the organization. Recommends, implements, and supports cost-effective technology solutions for projects.   

JOB DUTIES

  • Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Impact is generally limited to specific assignments or projects.
  • May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

ADDITIONAL JOB DUTIES

Remote Access Administrator - Citrix
Level 1 & 2
•             Install and publish applications to user groups via Delivery Console, AppCenter and Studio
•             Manages end users personalization with AppSense
•             Assists with the evaluation of hardware and software
•             Works in conjunction with the Windows engineering, Network and security groups on issues pertaining to the Citrix environment
•             Maintains stated SLA and deliverance goals as assigned from the department supervisor
•             Evaluates hardware and software, participates in projects and maintains knowledge of current technologies
•             Communicates complex technical concepts clearly both in writing and verbal exchanges
•             Develops and maintains strong expertise in ERCOT policies and procedures
•             Deploys, maintains, monitors and supports the Citrix environment related activities of the organization
•             Manages the packaging and delivery of application sets, and delivering standard Citrix servers to support end user needs

Level Senior - Above +
•             Captures business requirements for new projects, translates them into technical requirements, designs an appropriate technical solution, and ensures delivery of projects according to project guidelines
•             Automates work where necessary with VBScript/PowerShell and SQL
•             Develops custom reporting from information in enterprise databases (MS SQL)
•             Serves as a Subject Matter Expert providing guidance to other members of the team
•             Conveys team goals effectively through strong written and verbal communication skills. Collaborates with the Windows engineering, Network and security groups on issues pertaining to the desktop environment

Certifications (all levels)
•             MCDST certification preferred
•             A+ certification preferred

Physical Requirements
•             Ability to lift 50 pounds

EXPERIENCE

  • Requires minimum 5 years related work experience in excess of degree requirements
  • Requires minimum 5 years experience in desktop support including software packaging and deployment
  • Requires minimum 5 years demonstrated proficiency and experience with SCCM, VBScript/PowerShell, and SQL Server queries

EDUCATION

  • Associate's Degree : Applied Technology or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Are you an ERCOT Employee? If so please log in to Workday to apply.

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