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NextEra Energy, Inc. logo
Company Name:
Approximate Salary:
Not Specified
Houston, Texas
United States
Position type:
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Collections Supervisor

Gexa Energy/NextEra Energy Services is one of the fastest-growing retail energy providers, delivering innovative energy solutions with affordable electricity plans, including 100 percent renewable energy plans to more than 1.1 million residential and business customers throughout North America.


Position Specific Description

Gexa Energy operates in the Retail Power and Gas, Commercial & Industrial and residential space within ERCOT, PJM, NEPOOL, NYISO & MISO markets.  In this role you will be responsible for the management of customer accounts receivable and will oversee and manage the team in their efforts to collect.  In addition, the Supervisor of Collections develops and delivers objective, reliable and timely analysis of past due accounts and ensures team and individual metrics are met. 


Key responsibilities


  • Review accounts receivable aging and provide analysis on outstanding receivables, identifying trends and other drivers to bad debt
  • Identify process improvements to streamline the collection efforts, improve collection efficiency, improve disconnection timeliness, and identify drivers for customer bad debt
  • Stay abreast of industry collection standards and provide information to management to optimize collectability of past due accounts
  • Produce and present monthly statistical reporting to management
  • Work with sales and internal departments to resolve accounts receivable issues and facilitate collection of outstanding debt
  • Participate in meetings as Collections Subject Matter Expert, lending support, identifying risks and providing knowledge of department activities
  • Assist with design, build, testing and implementation of system software changes
  • Create and maintain policy and procedure documentation
  • Act as a point of escalation for collection calls as needed
  • Leads, coaches and delivers training support to develop her / his team members


Job Overview

Required Qualification

Preferred Qualification


Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Finance, Accounting & Business Analytics
Organization:  Gexa Energy LP 
Location:  Houston, Texas 
Other Work Locations:  Texas 
Relocation Provided:  No


NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748 (Option 1, Press 6) between 8 a.m. and 5 p.m. EST Monday-Friday. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.


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