Education and/or Equivalent Experience:
Licenses or Certifications:
This position is in the Energy Efficiency Services division and reports to the Environmental Conservation Program Manager. This position will be responsible for the following tasks: Processing rebate applications in an online rebate processing tool EECP for residential, commercial, small business, demand response, multifamily and other enrollment types. Handling phone and email customer/contractor inquiries, provides assistance related to educating customers and contractors on energy efficiency, demand response, solar and other conservation programs. Revising and creating process improvement documents including but not limited to informational checklists and fact sheets, process flows, talking points and RACI charts. Promotes and markets programs to Austin Energy customers by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues. Handling Energy Conservation Audit and Disclosure (ECAD) mailbox and phone inquiries and other process related tasks in support of the ordinance. Utilize excel to perform bulk uploads for rebates and rebate payments. Additional ad hoc requests for graph/spreadsheet creation.
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.
Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.
The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
We reserve the right to verify high school and college education for the top candidate(s).
If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov
GOOD STANDING COA EMPLOYEES:
Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
This position must travel between various locations as part of the regular job duties, and individual may be required to drive own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation (DRE) based on Department of Public Safety (DPS) Driver Record Report. This position falls under the COA safe driver program requirements. Go to the Driver Safety Program for more information: http://cityspace.ci.austin.tx.us/departments/hrm/risk/downloads/rmm_vol4_dsp.pdf
VETERAN INTERVIEW PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.
Work hours may include after hours, holidays, and weekends.
Additional hours may be required to work outside of regular schedule.
CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 10 year criminal history background check.
FAIR LABOR STANDARDS ACT:
Exempt employees are salaried employees and, except as provided, are not eligible for overtime compensation.
Non-exempt employees will be compensated for any additional hours worked when such compensation is required by law.
CLOSING OF REQUISITION:
Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.
$23.65 – $30.12Hours
Monday – Friday
8:00 am to 5:00 pm
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.