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Company Name:
Approximate Salary:
Not Specified
Austin, Texas
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Conservation Program Specialist- Energy Efficiency Services

Posting Title Conservation Program Specialist- Energy Efficiency Services Job Requisition Number AE501836 Position Number 116975 Job Type Full-Time Division Name Customer Energy Solutions Minimum Qualifications

Education and/or Equivalent Experience:

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience.
  • Masters degree may substitute for two (2) years of the required experience.
  • Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

  • Valid Drivers License.
  • Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment.
  • IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment.

Notes to Applicants

This position is in the Energy Efficiency Services division and reports to the Environmental Conservation Program Manager. This position will be responsible for the following tasks: Processing rebate applications in an online rebate processing tool EECP for residential, commercial, small business, demand response, multifamily and other enrollment types. Handling phone and email customer/contractor inquiries, provides assistance related to educating customers and contractors on energy efficiency, demand response, solar and other conservation programs. Revising and creating process improvement documents including but not limited to informational checklists and fact sheets, process flows, talking points and RACI charts. Promotes and markets programs to Austin Energy customers by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues. Handling Energy Conservation Audit and Disclosure (ECAD) mailbox and phone inquiries and other process related tasks in support of the ordinance. Utilize excel to perform bulk uploads for rebates and rebate payments. Additional ad hoc requests for graph/spreadsheet creation.

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.

Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for the top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference.

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

This position must travel between various locations as part of the regular job duties, and individual may be required to drive own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation (DRE) based on Department of Public Safety (DPS) Driver Record Report. This position falls under the COA safe driver program requirements. Go to the Driver Safety Program for more information:

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Work hours may include after hours, holidays, and weekends.
Additional hours may be required to work outside of regular schedule.

The top candidate will be subject to a minimum 10 year criminal history background check.

Exempt employees are salaried employees and, except as provided, are not eligible for overtime compensation.
Non-exempt employees will be compensated for any additional hours worked when such compensation is required by law.

Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

Pay Range

$23.65 – $30.12


Monday – Friday
8:00 am to 5:00 pm

Job Close Date
03/25/2019 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 811 Barton Springs Rd., Austin, TX 78704 Preferred Qualifications
  • 2 years’ experience working with customer databases
  • Advanced level of expertise in Microsoft Excel
  • Experience with energy efficiency or conservation programs
  • Experience with customer service and/or responding to customer inquiries (calls, emails, etc.)
Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Implements conservation programs in residential, commercial, or industrial settings.
  2. Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers.
  3. Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies.
  4. Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings.
  5. Prepares audit reports containing energy or water analysis results and recommendations for cost savings.
  6. Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits.
  7. Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances.
  8. Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates.
  9. Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements.
  10. Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events.

Responsibilities- Supervision and/or Leadership Exercised:
  • May lead departmental project teams.
Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements.
  • Knowledge of applicable building codes, energy or water retrofit requirements and specifications.
  • Knowledge of safety practices and procedures.
  • Knowledge of department energy or water resource initiatives and targets.
  • Knowledge of construction materials, practices and procedures.
  • Knowledge of Federal, State and Local laws.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computes and related software.
  • Skill in data analysis and problem solving.
  • Ability to negotiate.
  • Ability to determining quality of materials, workmanship and compliance with specifications.
  • Ability to handle conflict and uncertain situations.
  • Ability to operate and maintain testing and diagnostic equipment.
  • Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids.
  • Ability to lead teams.
  • Ability to establish and maintain good working relationships with city employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

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