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Company Name:
Approximate Salary:
Not Specified
All, All
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
Reference Number
Job Title:
Cybersecurity Operations Analyst (SOC)

Cybersecurity Operations Analyst (SOC)

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Help protect the New England electric grid from cyber-attackers. Defend critical infrastructure supporting bulk electric system operation from cyber security threats on a 24/7 basis.

* 12-hour rotating shift including nights, weekends, and holidays.


Compliance Monitoring (%30)

  • Support the security team in protecting the integrity and confidentiality of ISO-NE Bulk Electric System assets. Consistently and completely update compliance test system rules to adapt to changes in System Configuration Management Policy
  • Develop and deliver reports relevant to policy compliance and follow up with non-compliance issues

Incident and Intrusion Monitoring and Response (30%)

  • Following established protocols, analyze and respond to security threats from Firewall, Intrusion Detection Systems, Intrusion Prevention Systems, Antivirus, Network Access Controls and other security threat data sources
  • Evaluate and escalate events and incidents based on established escalation procedures
  • Update and maintain network and system intrusion monitoring system
  • Take part in Incident Response testing
  • Maintain awareness of threat universe developments

Policy Development (20%)

  • Review and update Cyber Security Business Process and Procedures
  • Review and update IT Policy and Procedures
  • Implement procedures to address new requirements

Procedure Development (20%)

  • Identify, document and implement procedures supporting threat intelligence and event management practices
  • Develop, test and implement new or improved applications of existing monitoring applications
  • Establish procedures and processes with other business units in support of incident response, event management and threat intelligence
  • Bachelor of Science in Computer Science, Management Information Systems, Information Security, Cyber Security or related fields. Advanced degree in Cyber Security Preferred. Equivalent experience may be used in lieu of degree
  • 2-7 years’ experience working with information systems and networks
  • 1-3+ years information  security related experience in areas such as: security operations, incident analysis, incident handling, vulnerability management or testing, intrusion detection or firewall administration
  • Industry security certifications  preferred, including Certifications such as CISSP, CEH, Security+, SANS certification(s), Network+, GSEC, GCED, GCIH or CCNA/CCNP Security
  • Experience with Cyber security tools, Computer Forensics analysis, Computer System Architecture and Security Testing, Computer System Penetration Testing, Security technologies and processes, Regulatory Compliance frameworks, Routing and Access Control Devices, Network communication using TCP/IP protocols, Computer network defense operations, Security information event management, Linux, Windows and Network Operating Systems, Desktop operating system proficiency
Location and Benefits

ISO New England is located in Holyoke, MA. The company provides a base salary plus bonus, competitive Medical and Dental plan, paid vacation, 401k with company match, retirement plan and more. All benefits start on your first day.

Equal Opportunity

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug-Free Environment

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Social Networking Notice

ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

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