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Facility Service Specialist (City of Austin Employees Only)

Posting Title Facility Service Specialist (City of Austin Employees Only) Job Requisition Number AE501739 Position Number 105587 Job Type Full-Time Division Name Facilities Management Minimum Qualifications

  • Graduation from an accredited high school or equivalent plus four (4) years relevant work experience

Licenses or Certifications:

  • Class “C” Driver’s License

Physical Requirements:

  • Ability to bend, lift, walk, carry or use a force equal to lifting up to fifty (50) pounds.

Notes to Applicants

The Facility Service Specialist provides building maintenance at Austin Energy’s (AE) Town Lake Center and the leased building at 811 Barton Springs Road, and may occasionally provide maintenance at other AE sites as required to support the 24 hour Utility operations. The Facility Service Specialist is the main point of contact for basic facility maintenance requests and who responds to building emergencies. The Facility Service Specialist meets daily with the facilities management staff to schedule and plan assigned projects. This position communicates effectively both orally and in writing with internal and external customers to provide a safe and healthy environment for all employees and visitors. A valid Class C Driver’s License is required to travel to and from different work sites, attend meetings and/or attend other work related assignments.

This position is physically demanding and requires daily year around outdoor activities during extreme hot and inclement weather. Extensive and frequent walking, sitting, standing, kneeling, squatting, bending, twisting upper body, pushing, pulling, climbing ladders and stairs is required to perform essential job functions. Finger and manual dexterity is required to frequently operating vehicles, power tools and equipment. Job duties also include lifting heavy equipment and a variety of building materials. Building materials include wood and modular furniture, metal cabinets, heavy doors, heavy equipment and all types and sizes of sand bags and boxes.
This position is categorized as Essential Personnel, who are required to work during emergencies and bad weather to support operations. Weekend and holiday work may occasionally be required due weather events and various disasters. Additional weekly work hours may be required to support operations. Hours and days off are subject to change to address business needs.

• To be considered, all relevant employment information must be included in your on-line application. Any information not included in your on-line application will not be considered.
• Describe your specific experience for each position.
• Starting salary will be based on overall relevant experience from your application, not resumes or cover letters.
• Use “N/A” for fields that are not applicable.
• The responses to the Supplemental Questions inquiring about experience should be reflected on your application.
• Additional information or changes to your application will not be accepted after the job posting closes.

Pay Range

$22.83 – $28.39


Monday through Friday
8 a.m. to 5 p.m. – 40 Hour Work Week
May occasionally work evenings, weekends or holidays. Hours may change based on business needs.

Job Close Date
10/21/2018 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 721 Barton Springs Road Preferred Qualifications

The Facility Service Specialist handles a wide variety of building maintenance job functions to include, but not limited to the following:

Coordinate facility maintenance ticket request for AE buildings and sites and meet with customers to resolve issues
Perform internal and external building maintenance, repairs and upgrades related to construction, electrical and plumbing
Coordinate various types of safety building inspections (ex. building, plumbing, fire and alarm inspections)
Monitor and handle temperature change requests and submit operational requests for elevated HVAC work
Handle personnel moves throughout AE buildings
Maintain key and lock inventory
Collaborate with contractors, vendors and other City department staff to coordinate facility maintenance work on AE buildings and sites
Monitor all outside contractors and vendors who enter AE property to perform work on AE equipment
Monitor and track expenditures on work performed by contractors, vendors and other City departments
Develop scope-of-works, solicits projects and coordinate and monitor contracts on maintenance projects
Interpret and understand blue prints to perform facility and property maintenance work
Prepare and submit appropriate/required City documentation and justification for Pro-card expenditures
Perform research before purchasing building materials, products and equipment
Participate in fiscal yearly site planning on facility repairs and upgrades

Preferred qualifications:
1. Experience coordinating commercial building maintenance projects
2. Experience in performing construction and building maintenance
1. Experience in coordinating projects with vendors and contractors
2. Hands-on experience with plumbing, painting, tearing down and constructing walls, installing and removing doors, and reconfiguring modular furniture
3. Experience using computer software applications to create documents, spread sheets (Words, Excel, Outlook, PowerPoint Maximo) Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  1. Plans and performs basic building repairs and participates in construction/installation activities on assigned projects.
  2. Conducts site inspections and reports on maintenance needs and safety violations.
  3. Coordinates with contractors, vendors, and other divisions providing maintenance, repairs, and moves to assigned buildings.
  4. Calculates figures and compiles data and information for reports, cost estimates, etc.
  5. Prepares and maintains status reports on projects.
  6. Monitors lease agreements, maintenance contracts, equipment installation contracts and construction contracts.
  7. Researches information as requested or needed.
  8. Answers questions from internal and external customers.

Responsibilities- Supervision and/or Leadership Exercised:

  • None
Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of facility maintenance.
  • Knowledge of Federal, State, and local laws.
  • Knowledge of city practice, policy and procedures.
  • Knowledge of safety practices and procedures.
  • Knowledge of fiscal planning and budget preparation.
  • Knowledge of general maintenance practices.
  • Knowledge of monitoring of contracts and/or vendors.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in planning and organizing.
  • Ability to coordinate contract work crews providing maintenance and repairs to a variety of building sites.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other city employees and the public
Does this job require a criminal background investigation? This position requires a criminal background investigation EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

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