SMA Solar Technology America, LLC logo
Company Name:
Approximate Salary:
Not Specified
Location:
Not Specified, Not Specified
Country:
United States
Industry:
Operations - Field
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
ID
201787
Job Title:
Field Service Engineer

Field Service Engineer

 

Field Service Engineer - Northeast   Position Details:
  • The Field Service Engineer is responsible for working to commission and maintain commercial inverters in the field. Duties include commissioning, troubleshooting, repairing, and analyzing commercial inverter applications, regular working with high voltage electricity, and maintaining excellent customer service activities while in the field at customer sites.
  • Commissions, troubleshoots, repairs, and analyzes SMA America’s commercial inverters in the field, via email, telephone and site visits.
  • Develops a detailed knowledge of SMA’s commercial inverter products, associated SMA accessories, and third party accessories that are sold by SMA for use with the inverters.
  • Maintains a working knowledge of the National Electric Code.
  • Regularly works with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
  • Maintains a high level of customer satisfaction while striving to lower the costs of field service.
  • Other duties as may be required or assigned.
Position Requirements:
  • A bachelor’s degree in a technical field is strongly preferred.
  • At least 3 years of experience in electrical, electronic and/or network communications are required.
  • Prior experience in the solar energy industry is strongly preferred.
Additional Information:
  • Ability to work non standard business hours occasionally to support service customer contracts.
  • Knowledge of solar and/or alternative energy markets is preferred.
  • Knowledge of National Electric Code is preferred.
  • Knowledge of solar and/or alternative energy markets is preferred.
  • Knowledge of National Electric Code is preferred.
  • Ability to analyze and solve problems effectively.
  • While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look and see.
  • The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel.
  • The employee must routinely lift up to 50 pounds.
  • The work environment is constrained to a field service environment, with occasional functions in a corporate office.
  • While performing the duties of this position, the employee is occasionally exposed to electrical hazards, and exposure to weather of extreme temperatures.
  • The noise level in the work environment is usually moderate.
  • This position requires significant domestic and international travel.

 

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