This job has expired and you can't apply for it anymore. Start a new search.
ISO New England logo
Company Name:
Approximate Salary:
Not Specified
All, All
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Identity and Access Management Support Engineer

Apply Now

You’ll be required to register in our HR portal if you haven’t already done so.

Provide software service support, including incident, change, configuration and release management for a variety of external and internal enterprise and energy market/operations-related applications at ISO New England within an infrastructure that includes Single Sign-On, web application servers – Apache, Tomcat, JBoss – Oracle database servers, message mid-tier Tibco servers, Atlassian Jira Service Desk and  Workflows as well as Sailpoint IdentityIQ servers for identity access management, all running the Linux OS, and utilizing Java (J2EE), JMS, JSP, SQL, JQuery, Spring MVC with web services. He/she will utilize a change control process that encompasses source code control, unit, product and integration testing, and migration control.

*This role includes 24/7 on-call support rotation.

  • Daily support of internal and external web based applications on Linux servers written in Java (J2EE), JSP, Spring MVC and other java frameworks
  • Troubleshoot web issues by identifying root cause and develop a plan for problem resolution
  • Identify and remediate web related vulnerabilities in a timely manner
  • Utilize SDLC and manage production business processes to resolve software problems and improvements by writing user change requests and functional specifications. Design, program, implement code, test, install and configure applications
  • Work in a team environment to support user and other technical staff
  • Learn ISO-NE business processes and adhere to ISO-NE software and change management and IT standards
  • Bachelor’s degree in computer science is required. A Master’s degree is desirable
  • Five (5) to seven (7) years’ experience in programming in JAVA, and utility industry experience is a plus
  • Demonstrated competency in system analysis and issue investigation and resolutions is required
  • Proficiency in web based applications support and development on Linux using Java Spring MVC, JSP, and PL/SQL
  • Experience with Oracle PL/SQL, and with JBoss app servers in complex or large-scale web application projects and support is preferred
  • Familiarity with GIT, Eclipse, and Maven. Groovy scripting experience for JIRA workflows is a plus
  • Utilization of SDLC and a service desk for open issues and assignments is desirable
  • Candidate must possess strong teamwork, interpersonal, and problem solving skills, as well as excellent written and verbal communications skills
  • Demonstrated competency in system analysis and issue investigation and resolutions
Location and Benefits

ISO New England is located in Holyoke, MA. The company provides a base salary plus bonus, competitive Medical and Dental plan, paid vacation, 401k with company match, retirement plan and more. All benefits start on your first day.

Equal Opportunity

We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, creed, color, citizenship, religion, sex, sexual orientation, marital status, national origin, age, disability, status as a veteran, Vietnam Era Veteran, or being a member of the Reserves or National Guard.

Drug-Free Environment

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Social Networking Notice

ISO New England reserves the right to review the candidate's postings on any social networking site accessible in the public domain as part of the candidate assessment process.

More Jobs Like This