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Company Name:
Approximate Salary:
Not Specified
Austin, Texas
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

IT Network Admin- Intern

Posting Title IT Network Admin- Intern Job Requisition Number AE501843 Position Number I55505 Job Type Full-Time Division Name Austin Energy Minimum Qualifications

2019 Austin Energy Summer Internship Program Student Eligibility Requirements:

  • Must be a currently enrolled full-time student or a recent graduate within the last year (May 2018 – May 2019) from an accredited university or college.
  • Must be classified as a Junior, Senior, or Graduate student, or be a recent graduate within the last year (May 2018 – May 2019) with a minimum of 60 college credit hours.
  • Must provide a current unofficial transcript.
  • Must have a minimum cumulative GPA of 3.0 on a 4.0 scale as an undergraduate or postgraduate.

Top candidates for internship positions must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Notes to Applicants

Austin Energy seeks an IT Network Intern to provide firewall support for a broad range of real-time network platforms. The IT network Intern will assist in designing, documenting and building network solutions. Duties may include the following:

  • Assist in building network security devices
  • Working with firewalls in a real-time network
  • Assist with modeling software and review business rules for access
  • Assist in troubleshooting and supporting utility customers
  • Assist staff and provide collaborative input to infrastructure planning and design

    * The 2019 Austin Energy Summer Internship Program will start on May 28, 2019 and end on August 2, 2019.
    * Graduates who are not currently enrolled in a post graduate program or who have graduated prior to May 2018 will not be considered for the 2019 Summer Internship Program.
    * A copy of your current unofficial transcript will be required with your application. Use the “Other Document” in the Optional and Required Documents section of your application to attach your transcript.
    * The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history and education. Describe your specific experience for each position. Include all job duties, responsibilities, employment dates, and relevant college courses.
    * Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
    * We reserve the right to verify high school and college education for the top candidate(s).
    * A criminal background check will be required for all top candidates.
    * If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference.

    Top candidates for internship positions must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Pay Range

Interns will be paid: $20.00 per hour.


Monday – Friday
8:00 A.M. – 5:00 P.M.

Job Close Date
03/27/2019 Type of Posting External Department Austin Energy Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Internships Location Various Locations Preferred Qualifications

Degrees Preferred:

  • Pursuing a degree in computer science, computer programming, network administration, network systems, systems security, advanced mathematics and statistics. MIS programs may also include additional courses in finance and database management.
Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Test, evaluate, make recommendations, get quotes, and procure new software and hardware for network, telephony, and/or wireless technologies.
2. Implement, configure, manage, administer, maintain, and monitor software and hardware for network, telephony, and/or wireless technologies.
3. Monitor, troubleshoot, diagnose, and test to resolve network, telephony, and/or wireless problems.
4. Assist to define disaster recovery plans and develop network test plans.
5. Contribute to the planning, forecasting, budgeting, procuring and implementing new network hardware and software including the retirement of existing systems and components.
6. Evaluate network performance and health checks implementing tuning improvements and performing network sizing estimates.
7. Assist with development of solution based cost analysis.
8. Coordinate and communicate the installation, configuration, and maintenance of network components with customer departments and project teams.
9. Monitor services provided by vendors to ensure service levels are met.
10. Monitor and assist in management of equipment inventory.
11. Implement network security procedures and ensure compliance of all security policies, procedures, and standards.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge in one or more areas of networking
  • Knowledge of networking/telephony operating systems and network/telephony monitoring and management applications
  • Knowledge of industry and department best practices, requirements and policies and procedures
  • Knowledge of networking and internet protocols and connectivity issues
  • Knowledge of system capacity planning
  • Skill in design, development, installation and maintenance of telecommunications links
  • Skill in installing and maintaining network operating systems and networking equipment
  • Skill in reviewing bandwidth requirements and system inter-dependencies
  • Skill in adjusting bandwidth
  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts
  • Ability to apply problem solving methodologies to diagnose and solve operational problems
  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs
  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals
  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability
  • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding
  • Ability to define, analyze, and find solutions for difficult or complex problems
  • Ability to view the big picture
  • Ability to quickly become familiar with emerging technologies
  • Ability to identify trends as well as isolated events
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

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