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Company Name:
Xcel Energy
Approximate Salary:
Not Specified
Denver, Colorado
United States
Operations - Plant Operations
Position type:
Experience level:
Education level:

IT Program Manager / IT Sr. Program - Operations Solutions Delivery Job

Location(s): CO - Denver; MN - Minneapolis


Are you ready to take your leadership potential to the next level with a growing Fortune 500 company?  Xcel Energy is at the leading edge of an industry that is changing quickly. We’re seeking dynamic, proven leaders to help guide us into this exciting energy future. If you’re looking to lead at a company that is committed to excellence, safety and environmental stewardship, with plenty of room to grow, consider a position at Xcel Energy.



This position is responsible for the delivery of solutions within the Operations Solutions portfolio of the Xcel Energy PMO.  The Operations Solutions portfolio is comprised of projects which support Xcel Core Business Operations including Energy Supply, Transmission, Distribution, Gas, and Supply Chain.  Key Stakeholders and project sponsors are within those Xcel Energy business units.  The successful candidate will have demonstrated experience delivering at a program level in a large, complex environment.  Previous experience leading multiple project managers is required.  Utility experience is strongly preferred.


Position Summary

Accountable for on-time, on budget portfolio delivery of quality solutions that meet business objectives. Responsible for overall management of multiple projects across various business domains, up to $50M budget and ranging in complexity, scale, and duration. Plans, hires, directs and develops project manager resources and other core project team members. Resolves escalated project, program, portfolio and enterprise issues and risks. Ensures discipline in delivery through structured methodology. Ensures smooth transition from project delivery to steady state operation. As a key technology leader, the Program Manager owns relationship management during project lifecycle, and overall satisfaction of the outcomes. They liaise with business leaders, IT executives, project sponsors, and across internal teams and third parties to deliver against the Portfolio Roadmap.

Essential Responsibilities


  • Program Management - Leads the program planning effort and contributes to the overall portfolio roadmap.  Ensures alignment with the IT Service Delivery strategic roadmap, business operational strategies and objectives, enterprise architecture, enterprise security, and related programs.  Coordinates with IT Service Delivery peers to maintain the program area roadmap develop supporting project Ideas.  Ensures successful project governance.  Supports IT and PMO budgeting, forecasting, and monthly accounting.  Provides ongoing input to IT policies and practices and drives continual improvement to PMO delivery capabilities.  Responsible for resource planning, acquisition, and development.
  • Program Delivery – Provides day to day work direction and coaching for project managers. Critiques and validates RFPs, vendor services contracts, license contracts, project plans, estimates, risk plans, and cost benefit analyses. Ensures successful on-time, on-budget completion of all project deliverables.  Ensures appropriate financial management of projects including budgeting, forecasting, monthly accounting, and project financial close.  Coaches project managers in issue resolution and project health recovery.  Serves as escalation point for problem resolution.
  • Technology/Industry Acumen - Keeps abreast of technology, industry and business trends to ensure that appropriate solutions are being considered in the program planning process.  
  • Customer Relationship Management – Fosters strong relationships with business customers, IT peers, and project stakeholders. Manages customer expectations, and drives resolution of customer concerns. Ensures customer satisfaction with project execution and outcomes.

Minimum Requirements for Program Manager


  • Bachelor’s degree in business, IT or related field, or equivalent experience.
  • Eight (8) years experience with program management, including three (3) years or more managing complex, large scale programs.
  • PMP Certification or ability to attain.
  • Mastery of project planning and business need justification.
  • Mastery of SDLC methodologies.
  • Excellent communication, negotiation and relationship management skills.
  • Proven ability to adapt quickly to change and drive structure in ambiguous environments.


Minimum Requirements for Sr. Program Manager


  • Bachelor’s degree in technology related field, or equivalent experience.
  • Ten (10) years experience with program and portfolio management, including five (5) years or more managing complex, large scale programs.
  • Five (5) years management/supervisory experience relative to portfolio management and delivery.
  • Demonstrated leadership capabilities, proven performance results, customer satisfaction track record, and strong executive presence.
  • PMP Certification or ability to attain.
  • Mastery of project planning and business need justification.
  • Mastery of SDLC methodologies and common industry tools.
  • Excellent communication, negotiation and relationship management skills.
  • Proven ability to adapt quickly to change and drive structure in ambiguous environments.


This position requires a behavioral assessment prior to being considered for an interview.




As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you’re ready to be a part of something big, we invite you to join our team.


Posting Notes:  CO - Denver || CO - Denver; MN - Minneapolis || United States (US) || Utilities and Corporate Servic || 55000:Business Systems || Full-Time || Non-Bargaining ||

Requisition Number: 6108

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Individuals with a disability who need an accommodation to apply please contact us at

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