NextEra Energy, Inc. logo
Company Name:
Approximate Salary:
Not Specified
Location:
Florida City, Florida
Country:
United States
Industry:
Information Technology - Software Engineer
Position type:
Experience level:
2 - 5 years
Education level:
Bachelor's Degree
Reference Number
28086
ID
201293
Job Title:
IT Technology Specialist
33035

IT Technology Specialist

Requisition ID:  28086 

 

Our reliability is one of the best in the nation, and we’re working to make it even better. We live here too. That’s why we’re committed to making Florida a better place. Join our team today Learn more

 

Position Specific Description

We are seeking a strong, independent analytical thinker, able to provide Local Area Network (LAN), Wide Area Network (WAN) and desktop operational support including data and voice.  In this key role, you will provide technical and application support with a high degree of customer contact and focus.  

Highly Desired Qualifications:

• Experience with imaging

• Remote trouble shooting

• Strong Desktop support skills Windows 10 and Apple IOS

• Strong communication skills and ability to work with all levels of personnel

• Ability to effectively manage change

Job Overview

This position is responsible for day-to-day (24 hours per day, seven days per week) operational support for an organization's Local Area Network (LAN) and Wide Area Network (WAN) infrastructure, including data- and voice-related activities. Employees in this role provide technical support with a high degree of customer contact and focus--ultimately generating a high degree of customer satisfaction.

Job Duties & Responsibilities


•   Identifies new or trending issues, determines root causes, and quickly resolves the issues
•   Acts as a liaison between project and engineering teams and the ultimate customer
•   Coordinates, schedules and performs the end-work required to implement projects
•   Performs other job-related duties as assigned

Required Qualifications


•  High School Grad / GED
•  Bachelor's or Equivalent Experience
•  Experience:3+ years

Preferred Qualifications


•  None

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Information Technology
Organization:  Florida Power & Light Company 
Location:  Florida City, Florida 
Other Work Locations:  Florida 
Relocation Provided:  No

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to AskHR@NEE.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748 (Option 1, Press 6) between 8 a.m. and 5 p.m. EST Monday-Friday. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

 

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