This job has expired and you can't apply for it anymore. Start a new search.
ERCOT - Electric Reliability Council of Texas logo
Company Name:
Approximate Salary:
Not Specified
Location:
Taylor, Texas
Country:
United States
Industry:
Information Technology - Other
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Office 365 Administrator

Are you an ERCOT Employee? If so please log in to Workday to apply.

JOB SUMMARY

Designs the end-user computing experience to ensure a high-quality client computing environment. Deploys, maintains, monitors and supports the assigned environment related activities of the organization. Recommends, implements, and supports cost-effective technology solutions for projects. 

JOB DUTIES

  • Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Impact is generally limited to specific assignments or projects.
  • May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

ADDITIONAL JOB DUTIES

  • This position will work with multiple business operations teams to plan, design, develop and implement various Office 365 collaboration tools to solve complex business issues
  • Manage and monitor Office 365 services and hybrid infrastructure
  • Document changes to the Office 365 systems following the ERCOT change management processes
  • Maintain a highly secure system through proper configuration and system access monitoring
  • Assist with the migration of large volumes of data into the cloud platform
  • Troubleshoot and resolve issues with user access to cloud services
  • Maintain a good understanding of upcoming changes to the platforms to assist with organizational change management
  • Monitor and communicate to stakeholders the performance of the services
  • Ensure service delivery meets the business requirements (based on defined SLAs)
  • Maintain security, backup, and redundancy strategies
  • Help champion the adoption of Office 365 services as appropriate for ERCOT business objectives
  • Assist with the creation of policies around the proper use of Office 365 services and support.
  • Collaborate with other IT staff, including networking, security, and data center operation teams, to ensure cross training and facilitate effective issue resolution
  • Responsible for the creation of policies around the proper use of Office 365 services and support
  • Champion the adoption of Office 365 services as appropriate for ERCOT business objectives and strategies
  • Develop and maintain strong relationships with business teams to help achieve strategic departmental objectives
  • Responsible for the migration of large volumes of data into the cloud platform

Work Experience:

  • Experience with Exchange (on premise/online) administration
  • Experience with Office 365 (over 1000 users) administration
  • Experience with Microsoft Windows Server administration
  • Experience with Office 365 migration tools
  • Experienced and well versed in all Microsoft environments
  • Experience in managing Microsoft Azure services
  • Experience with FedRAMP preferred

Certifications:

  • Office 365 or any other Microsoft certification preferred

EXPERIENCE

  • Requires minimum 5 years related work experience in excess of degree requirements
  • Requires minimum 5 years experience in desktop support including software packaging and deployment
  • Requires minimum 5 years demonstrated proficiency and experience with SCCM, VBScript/PowerShell, and SQL Server queries

EDUCATION

  • Associate's Degree : Applied Technology or related field (Required)
  • Bachelor's Degree : Computer Science, MIS or related field (Preferred)
  • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Are you an ERCOT Employee? If so please log in to Workday to apply.

More Jobs Like This