Performs implementation and management of multiple, complex programs and processes, which may include contract development and administration, technical and marketing expertise, as well as coordination and interface with customers, vendors, contractors, and other market actors for SMUD customer programs and services.
NOTE: This process will be used to fill one commercial position . The program allocation could potentially include:
Energy Efficiency Programs: Support the commercial energy efficiency programs, which serves customers and contractors who perform common and complex energy efficiency retrofits. The current position will oversee the launch of a holistic multi-family energy efficiency and electrification program.
Distributed Generation and Battery Storage Programs: The Demand Response Programs Group operates a portfolio of demand response and connected technology programs and pilots. The portfolio fulfills energy resource requirements and offers solutions to help customers manage their electricity use. Program offerings are guided by the Distributed Energy Resources (DER) Strategy, Connected Technology Working Group, policy at the State and Board level, resource needs, and customer value. This position will oversee the PowerDirect program, which is an automated demand response energy management program for commercial customers. It uses Internet-based technology to signal customer equipment and facilities to automatically reduce energy use during peak periods.
Regular - Full Time
No. of Openings
Pay Scale Group
Base Salary Annual Low
Base Salary Annual High
Initial Review, Qualifications Interview, Hiring Interview
Major Duties & Responsibilities
Five (5) or more years of progressively responsible, relevant experience that includes managing and implementing customer/consumer programs; marketing, coordinating cooperative efforts between various stakeholders, such as internal groups, customer segments and contractors; evaluating and resolving policy and technical issues; making presentations to customers, management and various agencies; and performing business administration and cost control practices and procedures. A Bachelor’s degree in a related field is considered equivalent to 2 years of experience. An advanced degree in a related field is considered equivalent to an additional year of experience.
High school diploma or equivalent. A Bachelor’s degree from an accredited college or university with major course work in a related field is desirable.
Operational characteristics, services, financial and administrative functions, and activities of customer/consumer product and services programs; principles of mechanical and electrical processes related to HVAC, lighting, motors, refrigeration, solar equipment, electric vehicles, demand response equipment, energy management and control systems, and manufacturing processes as applicable; techniques and practices for cost benefit analyses; methods and techniques of contract negotiation and administration; procedures and practices for overseeing contractors/consultants work activities; principles and practices for market research, forecasting, advertising and communications; principles and practices of program and project development, management and best practices; principles and practices for budget administration; methods and techniques used in customer service and public relations: pertinent federal, state, and local laws, codes, and regulations; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; English usage, spelling, grammar, and punctuation.
Participate in planning, organizing, directing, coordinating, and evaluating assigned programs, projects, events, or technical area; respond to and resolve customer issues, concerns and needs; perform responsible and difficult programmatic and administrative duties involving the use of independent judgment and personal initiative; participate in the development and administration of program goals, objectives and procedures; apply and modify customer programs to fit the specific target segment; learn and understand the organization and operation of SMUD, assigned program, and of outside agencies as necessary to assume assigned responsibilities; understand, interpret, and apply administrative and departmental policies and procedures as well as pertinent federal, state, and local laws, codes, and regulations; organize and prioritize timelines and project schedules in an effective and timely manner; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; plan, schedule, and review the work and performance of contractors; participate in the preparation and administration of budgets; operate and use office equipment including a computer and various software packages; communicate effectively orally and in writing internally/externally; establish and maintain effective working relationships internally/externally.
Other desirable experience includes:
Sacramento - S Street
50095463 PRODUCT SVCS COORD