Under general supervision, to enter and investigate premises where the unauthorized use of metered or unmetered electricity is suspected and to prepare reports relating thereto. To locate individuals who fraudulently receive electric service and conduct investigations pertaining to theft of electric service incidental thereto. To maintain a current driver’s license and safely operate a Company vehicle. To assist in routine clerical work and diversion billing. To do additional related work as required. In this connection to perform details of work, such as:
Upon instruction of Supervisor, enter customers’ premises, examine electric meter and wiring connections and ascertain whether any irregularities exist. Remove jumper connections or any line attachments used to affect any irregularity found and retain such as evidence. Arrange for the testing of meters. Occasionally, testify in court with respect to prosecution of energy theft cases.
Examine customers’ billing records and analyze kilowatt-hour consumption on questionable accounts.
Correct irregular connections without damage to customer equipment.
Safely execute disconnection orders on premises where occupant is using metered or unmetered current.
Responsibly accept custody of Company vehicle and operate vehicle in accordance with set Company guidelines and safe operating procedures.
Hold as confidential the location of premises and identity of persons suspected or known to be diverting electric service.
While acting as an agent for the Company, to take care not to make any derogatory, libelous, or slanderous statements.
Exercise care when writing or entering information so as to include all pertinent facts that may later become useful as evidence for prosecution.
Exercise discretion and tact to avoid verbal or physical altercations.
Occupants of premises where irregular or unsafe wiring conditions are suspected or confirmed.
Customers, personally or by telephone.
Management and union employees in the Credit, Customer Accounts, Customer Service, Distribution Operations and Meter Services Departments in connection with customers’ records, the reading of check meters and any other work related to the Revenue Protection Department.
Various law enforcement and code enforcement officials representing multiple municipalities.
Must enter any customers’ premises or property suspected of diversion of service. May frequently work in poorly lighted rooms, basements, passageways and outside areas containing debris (occasionally encountering obstacles and unsanitary conditions). Must work in inclement weather.
Subject to hazards of street and highway traffic and to dog and other animal bites. Exposure to urban areas deemed unsafe by the general public.
Contact with individuals who are suspected or found guilty of unauthorized use of metered/ unmetered current and who frequently threaten employees with bodily harm and occasionally subject them to personal injury.
Graduation from high school or the equivalent.
Satisfactory completion of courses with a grade C or better in AC/DC Electricity or the equivalent from an accredited university, college or junior college or completion of the Company sponsored AC/DC
Basic Electricity course. It is understood that the candidate must obtain a score of 80% on the final exam of the Company offered AC/DC course to be accepted regardless of where the course was taken.
Experience as a Special Inspector Trainee and successful completion of the Special Inspector Trainee Program. Two years of field electric utility meter experience is acceptable in lieu of the Special Inspector Trainee requirements.
Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. The Company will provide reasonable accommodation in appropriate circumstances when consistent with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.