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NaturEner USA logo
Company Name:
Approximate Salary:
Not Specified
San Francisco, California
United States
Operations - Plant Operations
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

System Operator

Job purpose/Position summary

Responsible for managing Balancing Authority (BA), Generator Owner (GO), and Generator Operator (GOP) operations, forecasting, scheduling, monitoring, and reporting real-time functions from NaturEner's Operating Center (NOC). These functions are associated with the real-time operation of the Company's balancing authorities, generation projects, and scheduling of third-party energy resources, while ensuring grid reliability and continuous compliance with all NERC and WECC BA, GO, and GOP reliability standard requirements.

Currently hiring entry, mid and senior level operators.

Duties and responsibilities

  • Serve as NaturEner’s representative for grid reliability of real-time Company BA, GO, and GOP operations, and third-party energy resources from the Company's 24/7 Operating Center
  • Maintain a formal log of real-time activities as defined by the Company
  • Monitor and operate the Company's facilities, balancing authorities and generation projects in compliance with applicable NERC and WECC BA, GO, and GOP reliability standards, and adhering to Critical Infrastructure Protection (CIP) security measures
  • Follow Company protocols regarding the forecasting of energy production and BA control as appropriate to off-take arrangements
  • Schedule energy with counterparties as appropriate, utilizing electronic tagging (e­tagging) requirements
  • Purchase transmission through OASIS and implement associated energy e-tagging
  • Manage and purchase reserve positions and ancillary commercial products through bi­ lateral contracts, system interfaces/markets, and/or reserve sharing group (RSG)/ Regional Area Control Error (ACE) control arrangements
  • Operate generation projects to effectively fulfill commercial scheduling, operating, and transaction obligations
  • Serve as liaison between reliability entities and commercial partners to ensure proper balance and optimization of assets given reliability constraints
  • Support the operations, work clearances, substation activities, and maintenance activities by actively managing plant availability and reliability, coordinating outages and including use of the Supervisory Control and Data Acquisition (SCADA) system and logging
  • Ensure NaturEner’s logging and work safety procedures are followed and work site is safe for all employees, customers, subcontractors, and the public
  • Monitor, schedule, and manage Company switching operations and procedures
  • Perform third-party scheduling services for other generation projects
  • Accommodate the Company's environmental protection activities in conjunction with managing Control Performance Standards
  • Support reporting/settlement duties for the Company's generation projects and third­party generation operations projects, as requested
  • Successfully complete training related to defined Company-specific job tasks and NERC training as required by NERC PER-005
  • Maintain NERC System Operator Certification (Balancing and Interchange Operator or Reliability Operator) at all times
  • Complete continuing education hours required to maintain NERC System Operator Certification
  • Take appropriate actions as needed during routine and emergency operations to ensure the reliability of the BA areas including those actions necessary to address operating emergencies, to alleviate capacity and energy emergencies, and to support the reliability of the Bulk Electric System
  • Perform special assignments and additional duties as requested


  • Bachelor's degree in energy/environmental studies, economics, business, finance, electrical engineering, or other relevant degree and/or successful experience as a System Operator or supervisor in a BA, or equivalent combination of education and additional experience
  • Current NERC System Operator Certification required (Balancing and Interchange Operator or Reliability Operator)
  • Experience as a Power System Operator with a proven ability to excel at the role and responsibilities of a System Operator
  • 3+ years of BAA experience including Energy Management System (EMS) experience in a BA environment preferred
  • Must be willing to work in a 24-hour operations environment with flexible work scheduling
  • Must be adaptable to change
  • Must be highly detail-oriented
  • Wind generation experience strongly desired
  • Power scheduling experience including use of OASIS and e-tagging strongly desired
  • Experience in high voltage grid, control, and switching operations preferred
  • Experience in the power industry in areas such as energy markets (in WECC interconnection preferred), power plant generation, grid operations and maintenance, BA operations and control, transmission, and wind forecasting preferred
  • Experience with power management OT systems [SCADA, EMS, Automatic Generation Control (AGC), PI, Versify, etc.] preferred
  • Experience with the Alston EMS system preferred
  • Familiarity with high voltage safety and switching practices and procedures
  • Adept and experienced at working in a team environment


  • Strong communication skills; ability to communicate effectively, both verbally and in writing
  • Strong business acumen and ability to optimize variables
  • Solid analytical skills
  • Proven ability to effectively manage and direct emergency operations
  • Ability to perform well under tight deadlines and emergency conditions, and to make prudent decisions in a time-compressed environment
  • Ability to effectively coordinate/manage multiple tasks simultaneously
  • Excellent computer capabilities

Location/Working conditions

  • Works in the NaturEner Operating Center in San Francisco, California
  • Works in a CIP-compliant environment requiring implementation of limited access protocols and other security measures
  • Typically works 12.5 hour shifts, with additional flex time work scheduling
  • Works a shift schedule that includes nights, weekends, and holidays
  • Works alone and independently at the NOC when on shift
  • Physical requirements
  • Must be physically capable of managing NaturEner BA control systems
  • Must be physically able to communicate effectively with operational partners using phone, electronic, and written methods
  • Must be able to lift up to 25 pounds


Direct reports




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