JOB SUMMARYProvides support for application software, operating systems, computer hardware and associated networks for the 24 x 7 operation of specialized computer systems in a leading electric transmission company. ESSENTIAL DUTIES & RESPONSIBILITIES
Performs operating system installations and administration.
Monitors system stability and performance.
Performs operating system tuning/optimization.
Performs periodic maintenance, debugs and repairs user and client systems software and hardware (physical and virtual).
Performs the management, configuration and testing of hardware and software in compliance with regulatory requirements.
Implements software changes and patches, working with software vendors and contractors, as required.
Performs hardware changes and repairs, working with hardware vendors and contractors, as required.
Supports malware, anti-virus and other security facilities.
Participates in the team rotation of 24/7 support to troubleshoot and resolve critical hardware and software issues by working with customers, contractors and system vendors, as required.
Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of one (1) year of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement, or relevant, equivalent experience and/or education.
Must possess sound analytical, problem-solving and documentation skills.
Functional knowledge of application/system administration facilities, as identified in job posting supplement.
Functional knowledge of computer operating systems used in targeted environment, as identified in job posting supplement.
Strong verbal and written communication skills.
Ability to multitask and work with minimal supervision.
Eligible for promotion consideration to this level with a minimum of six (6) months experience at Systems Administrator, Associate I