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ITC Holdings Corp. logo
Company Name:
Approximate Salary:
Not Specified
Location:
Novi, Michigan
Country:
United States
Industry:
Other
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Systems Administrator

JOB SUMMARY

Provides support for application software, operating systems, computer hardware and associated networks for the 24 x 7 operation of specialized computer systems in a leading electric transmission company.

ESSENTIAL DUTIES & RESPONSIBILITIES

Associate II and Intermediate
  • Performs operating system installations and administration.
  • Monitors system stability and performance.
  • Performs operating system tuning/optimization.
  • Performs periodic maintenance, debugs and repairs user and client systems software and hardware (physical and virtual).
  • Performs the management, configuration and testing of hardware and software in compliance with regulatory requirements.
  • Implements software changes and patches, working with software vendors and contractors, as required.
  • Performs hardware changes and repairs, working with hardware vendors and contractors, as required.
  • Supports malware, anti-virus and other security facilities.
  • Participates in the team rotation of 24/7 support to troubleshoot and resolve critical hardware and software issues by working with customers, contractors and system vendors, as required.
Intermediate (only)
  • Provides support for proprietary database changes and post processing.
  • Communicates with managers and user groups to provide status updates, input and alternatives for processes, security considerations and infrastructure impacts and requirements.
  • Assists in the improvement of departmental standards, naming conventions, protocols, procedures, guidelines and test plans for systems.


REQUIREMENTS Associate II
  • Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of one (1) year of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement below, or relevant, equivalent experience and/or education.
Intermediate
  • Bachelor’s degree in Engineering, Computer Science or Computer Information Systems with a minimum of three (3) years of professional application administration experience, including experience in targeted high availability environments, as identified in job posting supplement below, or relevant, equivalent experience and/or education.
Associate II and Intermediate
  • Must possess sound analytical, problem-solving and documentation skills.
  • Functional knowledge of application/system administration facilities, as identified in job posting supplement.
  • Functional knowledge of computer operating systems used in targeted environment, as identified in job posting supplement.
  • Strong verbal and written communication skills.
  • Ability to multi-task and work with minimal supervision.

Supplement: Additional Responsibilities andQualifications for Job Posting

IT Services:

Environment: Windows7 or higher; Windows Server 2008 R2 or higher

Tools: Windows Server UpdateServices (WSUS), Active Directory, Domain Name Services (DNS), SymantecEndpoint ProtectionApplications: SharePoint;Exchange; NearPoint; VMWare; Skype for Business, Office 365, Citrix

Infrastructure: Windows 2008 R2, 2012R2 and 2016; VMWare (ESXi), Cisco UCS, EMS VNX and VMAX, EMC Avamar and DataDomain

Databases: SQL,Exchange Information Stores

Compliance: Provides infrastructure supportfor the corporate security programs and complies with all relevant regulationsassociated with NERC Critical

InfrastructureProtection (CIP) and Sarbanes Oxley


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