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Systems Operations Superintendent

Posting Title Systems Operations Superintendent Job Requisition Number AE501530 Position Number 109640 Job Type Full-Time Division Name Electric Service Delivery (115) Minimum Qualifications

Graduation from an accredited high school or equivalent, plus to ten (10) years of related electric utility experience three (3) years of which were in a supervisory or management capacity
Licenses or Certifications:
 Must have or the ability to obtain within six (6) months of hire NERC Transmission System Operations Certification or Transmission Reliability Coordinator Certification.
 This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall
  not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit
  or in any way modify the right of management to assign, direct and control the work of employees under supervision.  The listing of
 duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Notes to Applicants

This position will lead and manage the Systems operations group. The Systems Operations groups includes management of the transmission and distribution system operations and control, system restoration and supporting Austin Energy Incident Command, supporting operational and emergency planning processes for the 24/7 power delivery system, and compliance with all regulatory requirements and company policies.

This position will be located in the Systems Operations group comprising of one (1) Power System Engineer Sr, twelve (12) Electrical System Controller Sr, two (2) Electrical System Controller and two (2) Temps.

The superintendent will be a seasoned and experienced leader with subject matter expertise in the distribution and/or transmission field operations, safety, and management is required to lead the System Operation group.

The Systems Operations group is a mission critical a mission critical technology and operations arm of the Smart Grid and Systems Operations organization as it provides the foundational base and support for Austin Energy’s goal of evolving into a Smart Utility.

This description is intended to indicate the kinds of tasks and levels of work difficulty required for this position. It shall not be construed as declaring what the specific duties and responsibilities are of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct, or control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of a similar kind or level of difficulty.

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment.

Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application.

The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for the top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference.

Candidates selected for interview(s) may be required to complete an assessment(s) approved by Municipal Civil Service process, Rule 4.

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

This position is not eligible for work-related visa sponsorship. Candidates must be currently authorized to work in the United States without employer sponsorship.

This position may travel between various locations as part of the regular job duties, and individuals may be required to drive their own personal vehicle or City vehicle. Successful candidate must be in possession of a Texas driver’s license as authorized by the Texas Transportation Code. A driving record verification will be conducted. Applicants for positions for which City driving is an essential function must meet the standards of the program: age 18 or older, current applicable driver’s license, proof of insurability, and no more than six (6) points assessed on Driver Record Evaluation (DRE) based on Department of Public Safety (DPS) Driver Record Report. This position falls under the COA safe driver program requirements.

This position requires commuting between Austin Energy Offices and Customer sites.

This position required company business travel as needed.

This position is categorized as Essential Personnel. Essential personnel are required to work during emergencies or bad weather if they are scheduled to work and in some cases when they are not scheduled.

Shift may change according to departmental needs.

Work hours may include after hours, holidays, and weekends.

Additional hours may be required to work outside of regular schedule.

This position requires on-call response to system operation issues and provides support for Incident Command.

Must be available 24/7 to manage system

The top candidate will be subject to a minimum 10 year criminal history background check.
The term “essential functions” means the fundamental job duties of the employment position the individual holds or desires. The following are the physical and cognitive requirements as they relate to this position.

Strength Abilities:
Lifting: 25 lbs. from 0 ft. to 4 ft., Carrying: 25 lbs. for 100 yds., Pushing/Pulling: 25 lbs. – Up to 33% of the time.

Functional Abilities:
Posture and Mobility:
Sitting – more than 66% of the time.
Standing, Driving, Walking, Balancing, Crouching/Squatting, Kneeling, Bending/Stooping, Twisting – Up to 33% of the time.

Legs only, Arms and Legs – Up to 33% of the time.

Above shoulder, Below Shoulder – Up to 33% of the time.

Manual Dexterity/Fine Motor Control:
Writing, Keyboarding – more than 66% of the time.
Work with Small Parts/Tools, Manual Controls – Up to 33% of the time.

Conversation, Telephone, Listening for equipment noises – More than 66% of the time.

Color, Depth, Near Vision, Far Vision – More than 66% of the time.

Cognitive Ability:
Decision Making (low level/high level), Timely task completion, handling variety of tasks at once, problem solving, analytical ability, calculations, concentration, provide supervision – More than 66% of the time.

Working Conditions:
Contact with co-workers/public – More than 66% of the time.
Working alone – 33 – 66% of the time.
Overtime, Traveling, Working in a remote location, Automobile – Up to 33% of the time.

Environmental Conditions:
Inside work – More than 66% of the time.
Outside work, Uneven terrain, High Vehicular traffic areas, Smoke, Dust/particulates, Loud noises, Heat/Humidity, Cold, Bright and Dull Lighting, Vibration Exposure (Whole body, Arms/Hands, Legs/Feet) – Up to 33% of the time.

Personal Protective Equipment:
Safety Glasses, Hard Hat, Coat or Apron, Arc Flash Protection, Face Shield, Safety Shoes/Boots, Gloves

Safety Hazards:
Electrical Substations, Electrical Switchgears, Electrical Distribution and Transmission system equipment, Outdoor/public area, Traffic.

Must have the ability to read, write, and speak English.

Exempt Employees: Exempt employees are salaried employees and, except as provided, are not eligible for overtime compensation.

Non-exempt employees will be compensated for any additional hours worked when such compensation is required by law.

Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement.

Pay Range



Monday- Friday
7:00 a.m. – 4:00 p.m.

Must be available 24/7 to manage system

Additional hours may be required to work outside of normal schedule.

This position requires on-call response to system operation issues and provides support for Incident Command.

Job Close Date
12/29/2017 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2500 Montopolis Drive Preferred Qualifications

3 years of experience as a Subject Matter Expert (SME) for an incident command organization.

3 years of experience on risk assessments, impact studies, ISO 9001 Quality Management System, reporting and compliance regulations, including regulatory compliance such as NERC/CIP standards and requirements.

3 years of experience developing, monitoring, and managing capital, O + M and Zero Based budgets for your work group or organization.

Experience in management of transmission and distribution system operations and control, system restoration, and operational planning processes of a power delivery system for a 24/7 operation.

Experience defining scope of projects and activities in the System Operation processes and ensuring the goals and objectives are met.

Experience providing leadership, guidance and support to team members in the area of responsibility.

Experience monitoring performance, conflict management, taking corrective action, team building, and counseling team members.

Experience working with electrical distribution system switchgears, equipment, operations, and support.

Experience working on electrical distribution system protection relays, relay communications, relay settings and standards.

Experience performing power quality, Radio Frequency Interference (RFI) and Electromagnetic Field (EMF) analysis and audits, and grounding analysis.

Experience working with electric meters.

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Responsible for monitoring and operation in accordance with all regulatory and company policies, planning, outage analysis information system, operational transmission and distribution system planning,  and emergency planning and coordination.
2. Manages and implements projects and activities in System Operation including: scheduling, resource planning and special projects.
3. Researches new technologies/process improvement and develops and implements policies and processes to improve reliability and customer service.
4. Acts as Incident Commander during system disturbances and other related emergencies and ensures proper response and appropriate level of resources are employed.
5. Implements system wide emergency response plan as needed.
6. Represents Austin Energy on the ERCOT (Electric Reliability Council of Texas) Operations Working Group (OWG) and serves on various project teams and task forces.
7. Develops and monitors O&M budgets and respond to any deviations from the approved cost/time line projections. Authorize purchase of and payment for required equipment and services.
8. Write daily, weekly, and/or monthly reports and write technical descriptions of problems and solutions.
9. Coordinate division/section activities with other divisions/sections/outside contractors. Consults with engineers and manufacturers' representatives regarding design or procedural changes for improved efficiency and reliability.
10. Consult with engineers and manufacturers’ representatives regarding design or procedural changes for improved efficiency and reliability.
Responsibilities- Supervision and/or Leadership Exercised:
Ø Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation  for dismissal

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of Austin Energy's power delivery system and all related policies and procedures
Knowledge and understanding of the Incident Command System of emergency management 
Knowledge of ERCOT Operating Guides and Protocols.
Knowledge of trouble call/outage analysis system and SCADA
Knowledge of emergency management techniques and outage restoration process
Knowledge of utility financial, regulatory and managerial accounting practices
Knowledge of engineering terminology, symbols, calculations and drawings.
Knowledge of NERC (National Standards Electric Reliability Corp
Knowledge of fiscal planning and budget preparation. 
Knowledge of supervisory and managerial techniques and principles.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Skill in working under the pressure of rigid and/or short work cycle.
Skill in reading instruments, charts, and schematic drawings.
Skill in developing and implementing short and/or long range plans.
Skill in operating precision measurement and calibration equipment.
Ability to work with frequent interruptions and changes in priorities.
Ability to train others.
Ability to quickly recognize and analyze irregular events.

Does this job require a criminal background investigation? This position requires a criminal background investigation EEO/ADA

City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

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