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Company Name:
Approximate Salary:
Not Specified
Austin, Texas
United States
Position type:
Full Time
Experience level:
2 - 5 years
Education level:
Bachelor's Degree

Training Supervisor

Posting Title Training Supervisor Job Requisition Number AE501955 Position Number 112825 Job Type Full-Time Division Name Customer Account Management Minimum Qualifications

Education and/or Equivalent Experience:

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.
  • Experience may substitute for education up to four (4) years.

Licenses or Certifications:

  • None.
Notes to Applicants

The training supervisor will lead our Senior Organizational Development & Training Specialists who create and maintain eLearning and instructor led curriculum/modules related to enterprise wide computer application enhancements and upgrades; new policies and policy changes; and specialized training for Oracle CC&B and Motorola CSR, as well as work on short and long term projects related to on-boarding Austin 311 client departments and Austin 311 client department process changes, utility rates projects. The training supervisor will also implement data driven training initiatives related to process improvements. The supervisor role will provide development to direct reports through feedback on curriculum/module creation, facilitation skills, and mentoring assigned projects.

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.

Resumes will not be accepted. Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.

The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for the top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference.

Candidates selected for interview(s) may be required to complete an assessment(s).

Military/Veterans must provide a copy of their DD214 verifying honorable discharge.

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

The top candidate will be subject to a minimum 10 year criminal history background check.

This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.

Pay Range

$30.99 – $40.23


Monday through Friday, 8am to 5pm.

Some weekends and evenings required.

Job Close Date

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